FAQs

What makes Lusso & Fino shoes different?
Each pair is crafted with carefully selected full-grain leather and considered construction, with attention given to every stage of finishing.

What type of leather do you use?
We use full-grain leather selected for its character, depth and natural finish.

Are your shoes handcrafted?
Yes. Our shoes are shaped and finished with careful attention to craftsmanship and detail.

How long will my order take to arrive?
We'll provide your exact delivery timeline based on your location and the product ordered.

Do you offer returns or exchanges?
Please refer to our Returns & Exchanges policy for eligibility and the applicable process.

How do I choose the right size?
Please visit our Size Guide before ordering. If you're unsure, contact us and we'll help you select the appropriate size.

How should I care for my leather shoes?
Keep your shoes away from excessive moisture and store them in a cool, dry place. Use suitable leather-care products to maintain the finish.

How can I contact Lusso & Fino?
You can reach us through our Contact page for assistance with orders, sizing or other enquiries.